Excursion Terms & Conditions

Terms & Conditions For Optional Excursions

Please Read Carefully:
In addition to the purchase of any travel services offered by Group Voyagers, Inc., authorized to do business as Cosmos (hereinafter "Cosmos "), optional excursions are offered for your convenience and can be added to your vacation easily and efficiently by Cosmos. Though Cosmos facilitates the purchase of these optional excursions, they may be sold and provided by local operators or other third parties that are entirely independent of Cosmos (hereinafter "Supplier"). Cosmos has no control or right of control over the operations of these Suppliers. Your contract for optional excursions will be between you and the Supplier of that particular optional excursion you choose to purchase and not between you and Cosmos. Cosmos' limited involvement with your purchase of optional excursions from Suppliers is set forth in these Terms & Conditions for Optional Excursions, as set forth below. Please read carefully and understand these Terms & Conditions for Optional Excursions before purchasing optional excursions. Receipt of payment on any portion of your Cosmos booking or excursion order will be confirmation that you have reviewed, accepted and agreed to these Terms & Conditions for Optional Excursions.

Online Optional Excursions:
Optional excursions can be pre-purchased in conjunction with Cosmos vacations only and are available for online purchase prior to your vacation. Online reservations can be made by visiting our Web site (http://my.Cosmosjourneys.com) up to 11 days prior to the commencement of your Cosmos vacation. No online reservations can be made after that time; however, optional excursions may be purchased while on vacation through your Tour Director or Local Host directly.

Deposit & Payment:
A valid Cosmos booking is required to book optional excursions on the Cosmos web site. Optional excursions are linked to the tour dates of your booking.

Additionally optional excursions can be purchased at MyCosmos up to 11 days prior to your vacation start date. Optional excursions purchased will be confirmed on a separate order number which is independent of your Cosmos tour reservation/invoice number. Payment for optional excursions is due at time of check-out; optional excursions cannot be held without full payment. Cosmos accepts Visa, MasterCard and Discover. Optional excursions cannot be purchased with check or cash on the web site. Only full payment can be applied to optional excursions; partial payment on these items is not accepted. Please see the Changes, Cancellations and Refunds policy below so you are aware of our policies prior to making a purchase. Only one credit card is accepted as payment for each optional excursion order.

Currency:
For optional excursions that are available for pre-purchase, all rates are quoted in U.S. or Canadian Dollars (depending on your booking location) on the Cosmos Web site. Prices are subject to change without notice for any reason including currency fluctuations. Once you have purchased your optional excursions, your optional excursion price is guaranteed to not increase for those optional excursions purchased. Optional excursions purchased while on vacation are typically sold in local currency, therefore pricing may vary from what is advertised on this Web site. If purchasing optional excursions while on vacation, the current price and currency will be provided at that time.

Changes, Cancellations and Refunds:
Changes and cancellations can be made by visiting our Web site. You are able to make changes to or cancel optional excursions purchased online up to 11 days prior to the commencement of your Cosmos vacation, except non-refundable optional excursions as noted below. There is no penalty or cancellation fee for making changes or cancellations to refundable optional excursion purchases up to this time. A refund will be made immediately to the credit card that you used to pay for the optional excursion. However, from 10 days prior to the commencement of your vacation forward, no cancellations can be accepted and therefore a 100% cancellation fee applies. Optional excursions listed as non-refundable in the description will incur 100% cancellation penalties for any revisions or cancellations. Any request for refund is subject to these Terms & Conditions for Optional Excursions.

Excursion purchases are non-transferable. They cannot be exchanged on tour with another excursion or transferred to another person.

Not Included in the Optionals Excursion Price:
The following items are not included unless listed in the description, advisements or features of an optional excursion: gratuities, a headset, a guide, and/or a meal/snack. In addition, tips to local guides and drivers, food or drinks outside of the contracted menu as presented at the restaurant and/or noted in the optional excursion description (these extra items will be billed to you before leaving the restaurant), heliport/security fees, and all other items of a personal nature are not included in the optional excursion price.

Guides, Services and Transportation:
We do our best to engage the best Suppliers including guides and transportation. Guides will always be English speaking while drivers may sometimes speak only their native language. It is not always possible to engage air-conditioned coaches or vehicles although they are requested. Please do not leave anything behind while sightseeing (items such as wallets, cameras, coats and umbrellas). Cosmos is not liable for any lost items or damage to any property that occurs while on an excursion or during an activity, for any reason whatsoever. Passengers who choose to leave during an optional excursion for which transportation is included must thereafter provide for their own transportation and services at their own expense.

Participation:
We do our best to engage the best Suppliers including guides and transportation. Guides will always be English speaking while drivers may sometimes speak only their native language. It is not always possible to engage air-conditioned coaches or vehicles although they are requested. Please do not leave anything behind while sightseeing (items such as wallets, cameras, coats and umbrellas). Cosmos is not liable for any lost items or damage to any property that occurs while on an excursion or during an activity, for any reason whatsoever. Passengers who choose to leave during an optional excursion for which transportation is included must thereafter provide for their own transportation and services at their own expense.

Young Travelers:
Passengers under 18 years of age will not be able to participate in optional excursions unless accompanied by an adult. Cosmos does not provide any child watching services. Many optional excursions offer discounted pricing to children under the age of 18. Please see each optional excursion's/activity's pricing for detail. Some optional excursions require participants to be a certain age to participate in all portions of the excursion (i.e. wine excursions). There are no refunds for those portions of the excursion in which the young traveler cannot participate. The price reflects participation.

Optional Excursion Descriptions:
Although Cosmos endeavors to provide accurate information about optional excursions, mistakes may occur. Consequently, Cosmos reserves the right to refuse or rescind any booking which Cosmos concludes was made on the basis of erroneous or incorrect information. While every effort is made to give accurate descriptions of the optional excursions, the actual routing (the order in which sites are visited), availability and timing may vary. If a change is necessary, Cosmos will endeavor to notify you in advance by e-mail or on vacation through your Tour Director. Cosmos reserves the right to change the timing, day or routing of any optional excursion while on tour. Most often changes are due to traffic delays, weather or tour itinerary modifications that are in the best interest of the travelers. There are no refunds for optional excursions that are operated but on alternate days or times.

Optional Excursion Responsibility:
The air carriers, accommodations, and other Suppliers (including but not limited to trains, cruises, ferries, motorcoaches, hotels, and restaurants) providing optional excursions that are available for booking prior to departure or purchased while on vacation, are not run, supervised, or controlled in any way by Cosmos. These services are provided by local operators or other third parties that are entirely independent of Cosmos. Cosmos has no control or right of control over the operations of these Suppliers. Such activities and optional excursions do not form any part of the product or services sold to you by Cosmos, even where Cosmos suggests particular Suppliers and/or assists you in booking such activities or optional excursions. Your contract for such optional excursions will be with the Supplier of that particular optional excursion and will be subject to the Supplier's terms and conditions, which may contain exclusions or limitations of liability, and are subject to the laws of the countries in which the Supplier's services or goods are supplied or provided.

The Suppliers reserve the right to accept or reject any person as an optional excursion participant; to expel any participant from the optional excursion or activity; to make changes in the itinerary whenever the Supplier deems it necessary for the comfort, convenience, or safety of the participants; and to cancel an optional excursion at any time.

By using the Cosmos Web site to purchase an optional excursion or activity from a Supplier, you agree that neither Cosmos nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any Supplier, any insurer or insurance administrator under the Travel Protection Plan, or any other person. Cosmos has no liability for any such optional excursions or for any act(s) or omission(s) of the Supplier for any of its employees or agents or any other person(s) connected with the optional excursions. Any advice or assistance on or with any optional excursions provided by any Cosmos representative does not mean or imply that the optional excursions is sold, supervised, or controlled by Cosmos or that any such advice or assistance is given on behalf of Cosmos. Vacation participants should not rely on any Cosmos' representations regarding Suppliers or their activities or optional excursions and are advised to check with the Supplier of any optional excursions and the applicable terms and conditions before booking.

Responsibility – Optional Excursions:
Group Voyagers, Inc., located at 5301 South Federal Circle, Littleton, Colorado 80123, is a company licensed to market and distribute travel products under the Cosmos brand name, and arrange for the vacation services offered in its brochure or on its Web site, including transportation, sightseeing, optional excursions, and accommodations through independent contracts.

Any dispute between the optional excursion participant and Cosmos directly or indirectly relating to these Terms and Conditions for Optional Excursions shall be first submitted to mediation at Denver, Colorado, before a mediator mutually agreed to by the parties. If mediation is not successful, the dispute must be resolved by binding arbitration under Colorado law before the Judicial Arbiter Group located at 1601 Blake Street, Denver, Colorado 80202 or its successor. The prevailing party shall be entitled to an award of costs and reasonable attorneys' fees. Any action to enforce the arbitrator's decision shall be brought in the state or federal courts in the State of Colorado.

Arbitration against Cosmos must be commenced within one year following the date of optional excursion or activity completion. Neither Cosmos nor any affiliate shall in any case be liable for other than compensatory damages, and you hereby waive any right to punitive damages.

No person, other than an authorized representative of Cosmos by a document in writing, is authorized to vary, add, or waive any term or condition in its brochure or on its Web site, including any term or condition set forth in the preceding provisions.

Trade Name:
COSMOS and TURNING TRAVEL DREAMS INTO REALITY are trade and service marks owned and/or applied for and/or registered by Cosmos European Travels AG, in the US Patent & Trade Mark Office and in other global jurisdictions. Group Voyagers, Inc. is an authorized user of the trade and service marks COSMOS and TURNING TRAVEL DREAMS INTO REALITY owned by Cosmos European Travels AG.